ISL remote support
One-off remote help: we connect to your computer and solve the problem.
Support · #AlwaysReady
A tidy workplace, always ready for challenges.
We make sure your computer and everything around it is always in shape: secure, responsive, reliable and adapted to your tasks.
Quick help
Remote support, right away.
Our technicians connect to your computer over the internet, with no waiting and no visit.
ISL permanent support
A permanent connection for contract clients with regular maintenance and monitoring.
Atera agent
A monitoring agent for tracking device health and proactive maintenance.
Naveza PC clinic
A complete package for the modern workplace.
Everything you need for a well-organised digital environment, in one place.
Hardware and system basics
- Thorough computer overhaul (cleaning, component check)
- Diagnostics and optimisation (disk, RAM, fans, power supply)
- Updates and preparation for Windows 11
- Antivirus scan and basic protection
User software
- Installation and configuration of Office (Outlook, Word, Excel, Teams)
- Licensed and secure software for your needs
- User environment set up for fast work
Online identity and e-business
- Professional e-mail (name@yourdomain), synced across devices
- Domain, DNS, SPF, DKIM and DMARC protection
- Integration with your ecosystem (Outlook, Gmail, CRM)
Security and reliability
- Backups (local, cloud or hybrid)
- Review of passwords, firewalls and security practices
- Secure remote work (VPN, 2FA)
Frequently asked questions
What people ask most about IT support.
How quickly can you help?
For smaller problems we usually connect to your computer through ISL remote support within minutes. For an on-site visit we arrange a time that suits you; contract clients have priority.
Do you offer IT support outside Velike Lašče?
Yes. Our head office is in Velike Lašče and we also have an office in Ljubljana, so we cover the wider central Slovenia area, and remote support works regardless of location.
How much does a computer repair or overhaul cost?
The price depends on the scope of work, from quick diagnostics to a complete overhaul. Tell us what is bothering you and we prepare a concrete quote, no surprises.
Is support available 24 hours a day?
Contract clients can reach us 24/7, every day of the year, in emergencies through an on-call number. For one-off jobs we arrange an appointment during working hours.
What does the PC clinic include?
From the hardware basics (cleaning, diagnostics, upgrades) through software to security and online identity, everything a modern workplace needs, in one place.
Client feedback
What clients say about working with us.
»Friendly people who react immediately. The team is beyond every level, I would give them 100 points.«
»Your help always solves my problems, not just technical faults. You respond quickly and respectfully. Thank you.«
»Fast and reliable response, always professional and with understanding for the needs of our association. Thank you!«
Contact
Let your devices work flawlessly.
Write to us or call. We make sure you don't have to worry.